Refund / Return Policy
Returns
You may request a return within 30 days of delivery if the item is unused and in original packaging.
How to return
Email support@qelvuxo.com with your order number. We will send return instructions.
Refunds
Refunds are issued to the original payment method within 5–10 business days after we inspect the return.
Qelvuxo is operated by Shenzhen Geli E-Commerce Co., Ltd.
Company Name: Shenzhen Geli E-Commerce Co., Ltd.
Address: Room 102, No. 25 Ainan Road, Longdong Community, Baolong Subdistrict, Longgang District, Shenzhen, Guangdong Province, China
Phone: +86 18591320323
Email: support@qelvuxo.com